Course: HEALTH CARE STANDARDS

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Course title HEALTH CARE STANDARDS
Course code KSZD/SZO9
Organizational form of instruction Lecture + Seminary
Level of course Master
Year of study 1
Semester Summer
Number of ECTS credits 3
Language of instruction Czech
Status of course Compulsory
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Sameš Martin, prof. MUDr. CSc.
  • Kašparová Vlasta, Ing. Mgr. Bc.
Course content
Lecture Topics: 1. Basic classification of quality standards in Czech health care. 2. Standardization of care abroad 3. Criteria and measurement of health services quality 4. Evaluation of quality and safety of inpatient care 5. Economic aspects of standardization of care 6. Quality indicators of curative and nursing care 7. Internal and external quality audit 8. Nursing standards in health care facilities 9. Satisfaction tracking 10. Documentation 11. Documentation Seminar Topics: 1. Standards creation - basic rules 2. Standards of diagnostic care 3. Patient Care Standards 4. Patient Compliance Standards 5. Standards of care conditions 6. Standards for collecting and processing information 7. Standards of anti-epidemic measures 8. Determination of quality indicators 9. Internal audit - teams, team training 10. Internal planning audit 11. Nonconformity management, corrective actions

Learning activities and teaching methods
unspecified
Learning outcomes
The course acquaints students with the basics of standardization of Czech health care and compares it with the requirements of external and internal assessors. The course explains individual concepts related to the standardization of health services, the development of standards of medical and nursing care. In the practical part it provides students with the possibility to use theoretical knowledge, especially when creating specific standards, setting indicators and planning audits.
Subject knowledge: The student is able to describe individual models of quality management, can explain the concept of accreditation and certification in health care, knows the legislative framework of standardization of care, including economic aspects and international context. Subject skills: The student is able to create quality standards of healthcare, can set and evaluate selected indicators, plan internal audits and evaluate audit reports in relation to the total DSU, respecting the justification of documentation and the need for its management. The student is able to prepare and lead training for internal auditors.
Prerequisites
unspecified

Assessment methods and criteria
unspecified
80% attendance in seminars, activity in seminars, seminar work, elaboration of the quality system document - working method on chosen topic
Recommended literature
  • BOTZEM, S.; DOBUSCH, L. Standardization cycles: A process perspective on the formation and diffusion of transnational standards. 2012. Organization Studies, 33(5/6).
  • CETLOVÁ, L. Hodnotící a měřící škály pro nelékařské profese. VŠ Polytechnická Jihlava 2012, ISBN 978-80-87035-45-0.
  • INTERNATIONAL ORGANIZATION FOR STANDARDIZATION. About ISO. In ISO. Retrieved July 10, 2013, from http://www.iso.org/iso/home/about.htm.
  • JOINT COMMISSION INTERNATIONAL. Joint Commission International Accreditation Standards for Hospitals. 5th Edition. 2013 JCI.
  • KONTROVÁ,L., ZÁČEKOVÁ,M., HULKOVÁ,V. Štandardy v ošetrovatelstve. Martin: Osveta, 2005. 2005. ISBN 80-8063-198-0.
  • KURTIN, P.; STUCKY, E. Standardize to excellence: Improving the quality and safety of care with clinical pathways. 2009. Pediatric Clinic of North America.
  • MADAR, J. et al., 2004. Řízení kvality ve zdravotnickém zařízení. Praha: Grada Publishing. ISBN 80-247-0585-0. ISBN 80-247-0585-0.
  • MARX, D.; VLČEK, F. Národní akreditační standardy pro nemocnice. Praha, 2005.
  • ŠECLOVÁ, S. Průvodce ošetřovatelskou dokumentací od A do Z. Grada Publishing, a.s., 2002. 392 s. ISBN 80-247-0278-9.
  • ŠKRLA, P., ŠKRLOVÁ, M. Kreativní ošetřovatelský management. Praha: Advent-Orion, 2003. ISBN 80-7172-841-1..
  • VÁLKOVÁ, M. Hodnocení kvality poskytovaných zdravotních služeb. IPVZ Praha, 2015.
  • VEBER, J., a kol. Management kvality, environmentu a bezpečnosti práce: Legislativa, systémy, metody, praxe. 2. aktualizované vydání. Praha: Management Press 2010, ISBN 978-80-7261-210-9.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester