| Course title | Intercultural training |
|---|---|
| Course code | KCJ/W0059 |
| Organizational form of instruction | Lesson |
| Level of course | Bachelor |
| Year of study | not specified |
| Semester | Winter and summer |
| Number of ECTS credits | 4 |
| Language of instruction | English |
| Status of course | Compulsory-optional |
| Form of instruction | unspecified |
| Work placements | unspecified |
| Recommended optional programme components | None |
| Course availability | The course is available to visiting students |
| Lecturer(s) |
|---|
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| Course content |
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1. Culture Different approaches, definitions, cultural dimensions (Hofstede, Trompenaars, E. T. Hall) 2. Intercultural differences Differences in cultures, their analysis, specificity for communication behaviour, comparison of norms and customs 3. Communication Importance, functioning, types of communication 4. Verbal and nonverbal communication Styles, registers, paralanguage, proxemics, haptics, olfactics, physical appearance and dress, chronemics 5. Development of languages Languages in the world, their development, English as the Lingua franca, knowledge of foreign languages, CEFR (Common European Framework of Reference for Languages) 6. Issues of intercultural communication Greeting, salutation, addressing people, introducing yourself and others, use of names and titles, possible and inappropriate topics for small talks 7. Barriers to intercultural communication Attitude, perception, cultural differences, stereotypes, interpretation 8. Intercultural competences, cross-cultural communication styles Practical applications in intercultural business communication, direct, indirect, personal style, contextual style, instrumental messages 9. International personal correspondence Applying for a job, covering letter, writing a CV, congratulation, condolence, thank you letters, notice 10. Intercultural management Evaluation of different approaches, human resources management 11. Intercultural training Forms, content, target, skill-building, specificity 12. International business correspondence Types of business letters, inquiry, offer, order, costing, invoicing, complaint, apologies, claims, remittance 13. Cross-cultural management Organizational culture versus international context, entrepreneurial leadership 14. Revision, test
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| Learning activities and teaching methods |
| unspecified |
| Learning outcomes |
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The aim of this course is to enhance in our students the ability to adequately respond to intercultural situations. The students should acquire the rules and principles for effective communication with persons from other cultural environments and thus increase their preparedness for professional employment in the present multicultural global economy.
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| Prerequisites |
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unspecified
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| Assessment methods and criteria |
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unspecified
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| Recommended literature |
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| Study plans that include the course |
| Faculty | Study plan (Version) | Category of Branch/Specialization | Recommended semester | |
|---|---|---|---|---|
| Faculty: Faculty of Social and Economic Studies | Study plan (Version): Regional Development and Public Administration (B) | Category: Economy | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Social and Economic Studies | Study plan (Version): Economics and Management (A) | Category: Economy | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Social and Economic Studies | Study plan (Version): Economics and Management (A) | Category: Economy | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Social and Economic Studies | Study plan (Version): Social Work (E) | Category: Social sciences | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Social and Economic Studies | Study plan (Version): Social Work Leadership and Management (A) | Category: Social sciences | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Social and Economic Studies | Study plan (Version): Regional Development and Public Administration (A) | Category: Economy | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Social and Economic Studies | Study plan (Version): Social Work (D) | Category: Social sciences | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Social and Economic Studies | Study plan (Version): Social Work Leadership and Management (B) | Category: Social sciences | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Social and Economic Studies | Study plan (Version): Business Administration and Management (B) | Category: Economy | - | Recommended year of study:-, Recommended semester: - |
| Faculty: Faculty of Social and Economic Studies | Study plan (Version): Regional Development and Public Administration (A) | Category: Economy | - | Recommended year of study:-, Recommended semester: - |