Main Topics: 1. Fundamentals of management in social services: principles and functions of management in social care facilities. The role of the manager in residential care: competencies, responsibilities, and ethics. 2. Legislative framework and quality standards: laws and regulations governing the provision of social services (e.g. Act No. 108/2006 Coll.). Quality standards of social services and their implementation in practice. Legal aspects of relationships between clients, providers, and families. 3. Organisational structure of social care facilities: types of facilities and their specific features (nursing homes for the elderly, homes with special regimes, hospices). Capacity planning and ensuring human and material resources. 4. Optimisation of operations and ensuring continuity of care. 5. Human resource management in social services: recruitment, training, and motivation of staff. Team management and conflict resolution. Prevention of burnout syndrome and staff support. 6. Financial planning and resource management: budgeting and financial planning. Sources of funding for residential care: public, private, and grant-based options. Cost monitoring and efficient financial management. 7. Client-centred approach and communication: individual care planning and client participation. 8. Effective communication with clients, families, and other stakeholders: working with diverse needs and approaches to caring for people with dementia or other specific conditions. 9. Crisis management and sustainability: risk and crisis management (pandemics, staff shortages, legislative changes). Sustainability and innovation in the management of social care facilities. Preparing facilities for future challenges related to population ageing. 10. Ethical and cultural aspects in social care: ethical dilemmas in the management of social care facilities. Respect for clients? cultural and religious differences.
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The course Organisation and Management of Social Care Providers focuses on a comprehensive understanding of both theoretical and practical aspects of managing and organising institutions providing residential social care, particularly in the context of services for older adults. Students gain an overview of the key principles of management in social services, the legislative framework, and care quality standards. Emphasis is placed on the effective management of human and financial resources, planning and delivering care that meets clients? needs, crisis management, and the long-term sustainability of service provision. The course also develops skills in communication, teamwork, ethical decision-making, and adapting care to the cultural and individual needs of clients.
After completing the course, the student will: 1. Understand the key principles of managing residential social care facilities, including organisational, legislative, and ethical aspects. 2. Acquire knowledge of care planning and delivery, including the implementation of quality standards and the adaptation of care to specific client needs. 3. Develop skills in human resource management, such as recruitment, staff leadership and support, prevention of burnout syndrome, and effective team communication. 4. Learn to plan and manage financial resources, prepare budgets, and efficiently allocate resources within the sustainable operation of a facility. 5. Master crisis management and strategic planning in order to respond to unexpected situations and ensure continuity of care. 6. Be able to analyse and propose measures to improve facility operations, including innovative approaches and adaptation to future challenges. 7. Communicate effectively with clients, families, and other stakeholders, with an emphasis on individualised care and respect for cultural differences.
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Vědecká knihovna UJEP, počítačová učebna FZS UJEP, sdílená místnost doktorandů, databáze typu Web of Science, SCOPUS, PubMed.
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