Lecture topics: 1st consultation: Introduction to the issue - standardization process in the Czech Republic and abroad Methods, forms of creation and implementation into practice. Accreditation of medical facilities. Evaluation of the safety of inpatient care and evaluation of satisfaction. 2nd consultation: Quality in healthcare - criteria and measurement of the quality of healthcare services. Internal and external quality audit. Standards in the field of health care - standards of medical procedures. Seminar topics: 3rd consultation: Standards creation of basic rules Patient care standards, patient rights compliance standards Standards of anti-epidemic measures Quality indicators Internal audit - teams, team training - use of standards in practice Nonconformance Management, Remedial Actions Self-study: Standards of nursing care and current valid legislation - national nursing standards and standards in Czech hospitals, documentation of nursing care).
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The course introduces students to the basics of Czech healthcare standardization and compares them with the individual requirements of external and internal assessors. The subject explains individual terms that are related to the standardization of health services, the creation of medical and nursing care standards. In the practical part, it provides students with the opportunity to use theoretical knowledge, mainly in the creation of specific standards, setting indicators and planning audits.
Expertise: The student can describe individual quality management models, can explain the concept of accreditation and certification in healthcare, knows the legislative framework for the standardization of care, including economic aspects and the international context. Professional skills: The student is able to create care quality standards, can set and evaluate selected indicators, plan internal audits and evaluate audit reports in relation to the overall SŘJ, respects the legitimacy of documentation and the necessity of its management. The student can prepare and conduct training for internal auditors. General qualifications: The student can explain the essence of standardization in healthcare.
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