Lecture Topics: 1. Characteristics of social perception, patterns of perception, components of perception, errors in assessment 2. Recommendations for managerial social perception 3. Communication, concept of communication, communication context 4. Types of communication, communication goals 5. Individual communication skills of manager 6. Manager's individual communication skills 7. Structure of social group (goals, values, norms, roles, positions) 8. Negotiation as a method of individual action within PR 9. Characteristics of PR, subjects of PR, use and goals of PR, PR tools, PR hospitals 10. Manager image, "Impression Management" 11.Creating impressions as a part of everyday life, building an image, taking care of it and its defense 12. Prerequisites for manager function Seminar Topics: 1. Principles of effective communication, barriers of communication, bad habits and errors in communication 2. Principles of effective communication, barriers to communication, bad habits and errors in communication 3. Principles of effective communication, barriers to communication, bad habits and errors in communication 4. Working with goals 5. Working with values and standards 6. Working with values and standards 7. Social role and position, work with them 8. Social roles and positions, work with them 9. Negotiation training 10. Negotiation training 11. Creation of managerial image, creation of PR 12. Granting credits
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The course of managerial psychology is focused on the issue of management of social groups in health care and develops thematic areas related to social perception, relationship problems of two or more individuals with respect to social and personal development. Emphasis is placed not only on verbal but also on non-verbal communication. Individual communication problems are based on theory and then used practically. Particular emphasis is placed on the peculiarities of communication of medical staff. An important part of the course is the issue of PR, manager and his image and assumptions for managerial function.
Expertise: The student is able to define the concept of communication, communication context and understands the importance of communication in interpersonal relations. The student also knows the principles of effective communication, communication barriers and transaction analysis principles. Student knows the essence of social perception, social group structure and PR. Professional skills: The student is able to communicate effectively, can eliminate the influence of barriers in communication, he can avoid mistakes in social perception. Student can effectively manage a social group and take into account the components of the social group structure. Student is able use PR tools and develop a managerial image.
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