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Lecturer(s)
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Fleischmann Otakar, PhDr. Ph.D.
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Madarová Kamila, Mgr.
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Course content
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Seminar Topics: 1. week: The term of communication, communication context, the importance of communication in interpersonal relationship 2. week: Communication schemes, ways and types 3. week: Effective communication, the rules of effective communication, the constructive solution to the conflicts 4. week: Communication typology 5. week: Communication barriers 6. week: Poor habits and mistakes in communication 7. week: Transaction analysis
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Learning activities and teaching methods
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unspecified
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Learning outcomes
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The subject "Communication" follows the knowledge received in the subjects "Psychology" and "Education" and it develops the topics of relationship problems of two and more individuals with the focus on a social character development. The focus is put on verbal and also non-verbal communication. Some communication problems are supported with a woman theory which is afterwards trained including practical application models. The special focus is put on the differences in communication of a medical staff with the patients. The subject also covers the solutions to psychosocial conflicts in some development stages and it provides the knowledge and experience with interaction in health care. The subject also deals with the issues of interpersonal conflicts and differences in communication with handicapped and lower adaptable individuals.
Subject Knowledge: Student is able to define the term of communication, communication context and he understands the importance of communication in interpersonal relationship. Student also knows the rules of effective communication, the barriers of communication and principles of transaction analysis. Professional Skills: Student is able to create an effective contact with a patient/client, he is able to apply the rules of effective communication, he knows potential barriers in communication and he can eliminate them. He is able to see the mistakes in social perception and effectively prevent them. He is able to use constructive ways of communication and problem solving.
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Prerequisites
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Conditional subject was not determined
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Assessment methods and criteria
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unspecified
Student will get a credit for active seminar attendance and passing a written test.
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Recommended literature
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LINHARTOVÁ V. Praktická komunikace v medicíně - pro mediky, lékaře a ošetřující personál. Praha Grada, 2007. 152 s. IBSN 978-80-247-1784-5.
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Mikuláštík, M. Komunikační dovednosti v praxi. Gada Praha, 2003. Praha: Grada, 2010.
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PLEVOVÁ, I. Ošetřovatelství I. 2. přepracované a doplněné vydání. Praha: Grada Publishing. a.s. 2018. ISBN: 978-80-271-0888-6. Praha, 2011. ISBN 978-80-247-3558-0.
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Pokorná, A. Komunikace se seniory.. Praha, 2010. ISBN 978-80-247-3271-8.
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PTÁČEK, R., BARTŮNĚK, P. Etické problémy medicíny na prahu 21. století. Praha: Grada, 2014. ISBN 978-80-247-5471-0.. Praha, 2011. ISBN 978-80-247-3976-2.
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