1. Qualifications and competencies of a manager. Prerequisites for managerial work, prerequisites for individual levels of management, competence and its increase. 2. Social behavior of managers. Rules of behavior and behavior in different social environments. 3. Effective meeting management. Preparation, implementation, evaluation of errors, suggestions for improvement. 4. Time management. Techniques of working time planning, saving working time, rules of defense of your time. 5. Self-presentation. Self-presentation techniques. Presentation in front of a small and large group. 6. People management techniques. Leadership tools, delegation procedure, feedback rules, coaching structure. 7. Decision making techniques. Brainstorming, mind map, problem solving steps, decision tree. 8. Organizational techniques. Transfer of goals, steps of effective change, planning process. 9. Communication techniques. Speech analysis, active listening, non-conflict discussions, speech techniques. 10. Evaluation of people. Principles of evaluation interview. 11. Teamwork. Meaning and concept. The role of individual team members, autonomous teams. 12. Management in crisis. Preventive crisis consultation, principles of crisis management. 13. Mentoring. Rules and practical examples of mentoring.
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